Self-exclusion allows you the player to exclude yourself from future draws, to accommodate your particular circumstances. When you request to be excluded from future draws, we will ensure that you are not allowed to play for a period of your choosing, which must be at least 6 months, but may be up to 5 years, if you so wish.
Learn more about what self-exclusion means by reading our information sheet.
To confirm a wish to self-exclude, simply download and complete our self-exclusion form.
If you decide to self-exclude, we also recommend you consider self-excluding from all forms of gambling.
Once you complete, sign and return the form to us, we will remove you from any further draws you are already allocated into, and refund you your money. We will also reject any further applications or payments apparently from you in the future. We will cease sending you any marketing material and remove you from any marketing database we may have.
At the end of the period you have chosen, you may contact us in order to dis-continue the self-exclusion agreement. You must do this in person or by telephone. We will again ask you to confirm this by signing a form indicating your request, and there is a 24-hour cooling off period before you will be eligible to participate in a draw.